PainChek iOS Release Note - Update 2.26

Who should read this?

This release note applies to all PainChek users who are currently using PainChek for iPhone or iPad app

What's happening?

The PainChek iOS application release version 2.25 will be available for download from the Apple App Store on Tuesday 15th of November 2022.

What's changed?

Bug Fixes and Performance Improvement

  • Improved the transition when a license is switched from using PainChek credentials to SSO so a reinstall of the PainChek App is no longer required.

  • Fixed an issue where the PainChek App would crash if the server was not available. It now prompts the user that the server is unavailable.

New Features and Enhancements

  • Updated the look and feel of the search bar used in the App.

  • Added support for the Albanian language.

Backend and Maintenance Updates 

  • Devices now report to PainChek if the device doesn’t have a PIN code to unlock the device.

What do I have to do?

If your device is set to receive updates automatically, there is no need to do anything. PainChek should be updated automatically.

You can check the version of the application from the PainChek dashboard by selecting the "Support" option and then selecting "About PainChek":

Otherwise, access the Apple App store, search for PainChek and select "Update" if available.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at