PainChek Back-End 2.44 & Front-End 3.16 Release Notes - Monday 24th of January 2022

Who should read this?

This release note applies to all PainChek users who are currently using the PainChek Portal.

What's happening?

The PainChek Portal release version Back-End 2.44 & Front-End 3.16 will be updated on Monday 24th of January 2022.

What's changed?

Bug Fixes and Performance Improvements

  • Fixed an issue where Admin users could enter the Edit screen for License Admin users.

  • Fixed an issue with retrying failed webhooks.

  • Fixed an issue where TenantID users were given the option to reset their passwords on the login screen.

New Features and Enhancements

  • Introduced the Full Site Access toggle to user management.

  • Improved the Integration History log.

  • Disabled editing your profile for Single Sign On users.

Backend and Maintenance Updates

  • N/A

What do I have to do?

For the PainChek Portal to update there's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version of the PainChek Portal. 

There will be a slight performance degradation on Tuesday 5th of May 2022 between 9:30pm and 10pm AEDT for a maximum of 10 minutes while the update is applied.

In the unlikely event that the PainChek Portal gives an error after the upgrade, please clear the cache from your web browser. Please speak with your internal IT team if your web browser needs the cache cleared.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at