PainChek Back-End 2.48 & Front-End 3.19 Release Notes - Monday 25th of July 2022

Who should read this?

This release note applies to all PainChek users who are currently using the PainChek Portal.

What's happening?

The PainChek Portal release version Back-End 2.48 & Front-End 3.19 will be updated on Monday 25th of July 2022.

What's changed?

Bug Fixes and Performance Improvements

  • Clear the face: camera value manual assessments done on legacy apps

New Features and Enhancements

  • Landing Page: Updating contact section (email and phone) with information from license settings

  • Landing Page: Show 4 stat cards at the top of the page

Backend and Maintenance Updates

  • Refactor setting of Assessment read_only field

  • Remove unnecessary AssessmentI1EditSerializer

  • Change infant serializer to write to new fields before old fields

  • Add reporting-service to local.yml for development

  • Update licenses/ endpoint to deactivate report instances and remove their schedule records

  • Update reporting/instances/ endpoint to schedule report event

What do I have to do?

For the PainChek Portal to update there's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version of the PainChek Portal. 

There will be a slight performance degradation on Monday 25th of July 2022 between 9:30pm and 10pm AEDT for a maximum of 10 minutes while the update is applied.

In the unlikely event that the PainChek Portal gives an error after the upgrade, please clear the cache from your web browser. Please speak with your internal IT team if your web browser needs the cache cleared.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at