PainChek Back-End 2.52 & Front-End 3.23 Release Notes - Monday 6th of February 2023

Who should read this?

This release note applies to all PainChek users who are currently using the PainChek Portal.

What's happening?

The PainChek Portal release version BE 2.52 and FE 3.23 will be updated on Monday 6th of February 2023.                                              

What's changed?

Bug Fixes and Performance Improvement

·       Fixed an issue preventing Tenant ID users from changing their passwords. 

New Features and Enhancements

·       Added a new Analytics page to the PainChek Portal.

·       Added support for broader range of gender identities.

Backend and Maintenance Updates

·       Allowed the PainChek Analytics endpoint to be accessible by integration partners to use.

·       Added new automation test cases to do with PainChek Analytics.

What do I have to do?

There's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version of the Web Admin Portal.

The upgrade will result in a service degradation of approximately 10 minutes that will occur Monday the 6th of February 2023.

In the unlikely event that the PainChek Portal gives an error after the upgrade, please clear the cache from your web browser. Please speak with your internal IT team if your web browser needs the cache cleared.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at