PainChek Back-End 2.56.0 and Front-End 3.27.0 Release Notes Update - Thursday 29th of June 2023

Who should read this?

This release note applies to all PainChek users who are currently using the PainChek Portal.

What's happening?

The PainChek Portal release Backend v.2.56.0 and Frontend v.3.27.0 will be updated on Thursday 29th of June 2023.

What's changed?

Bug Fixes and Performance Improvement

·       Updated the Report feature’s “Next Run” and “Last Run” so it’s based on the individual report.

New Features and Enhancements

·       Added a new “Portal Access” permission. Switching this off doesn’t allow users to sign in to the PainChek Portal. Contact if you would like to turn this feature on.

·       Updated the fields in the assessment payload to compensate for more date formatings.

·       Updated the default security setting for Users so the ability to set up a PainChek device is disallowed.

·       License Admin and Admin users will Full Site Access can now access the Report menu in the PainChek Portal.

Backend and Maintenance Updates

·        Scaled down the number of pods used.

What do I have to do?

There's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version.

In the unlikely event that the PainChek Portal gives an error after the upgrade, please clear the cache from your web browser. Please speak with your internal IT team if your web browser needs the cache cleared.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at