PainChek Front-End Release Note - Update 3.6.0 September 2020

What's happening?

PainChek will be updating the front-end to release 3.6.0 on 16th of September 2020 between 8 pm and 9 pm AEDT.

What's changed?

  • Changed the filters in PainChek so if you move away from a screen with a filter and come back, the filter is retained (beta).

  • Added help bubbles to each section of the dashboard, which explains what the data represents (beta).

  • Moved the lock notification button in the users section to the right.

  • Reintroduced the “keep me signed in” feature of the sign in form.

  • Fixed an issue where the time was not being displayed for assessments in the “residents” view.

  • Minor improvements and bug fixes.

What do I have to do?

There's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version of the PainChek Portal.

Service Outage

The upgrade will result in a service interruption of approximately 10 minutes that will occur 16th of September 2020 between 8 pm and 9 pm AEDT.

During the service interruption, the PainChek Portal is not available for use. The PainChek iOS and Android Apps can continue to be used during this time.

Where can I get more information?

Email us at or call on 1800 098 809 during business hours.

For general information about PainChek, visit us at