Who should read this?

This release note applies to all PainChek users who are currently using PainChek Portal website.

What's happening?

The PainChek Portal version 3.48 and PainChek Backend version 2.79 will be released on Tuesday 24th of March 2026.

What's changed?

Bug Fixes & Performance Improvements

• Fixed an issue where sign-in could fail if an email address was entered with different letter casing (for example, uppercase characters).

• Improved compatibility for mobile SSO sign-in links, including better handling of older app setups and edge cases.

• Corrected user data exports so site-related information now reflects whether site segregation is enabled for the account.

New Features & Enhancements

• Added more flexible consent configuration, allowing certain consent options to be excluded by region or product where required.

• Improved consent handling for older mobile app versions so users are only shown consent actions supported by their app version.

• Updated the portal support widget.

Security & Maintenance Updates

• Updated core backend framework to keep the platform current, supported and maintainable.

• Applied security updates across backend and supporting services to address known vulnerabilities and improve platform resilience.

• Applied portal dependency and build-security updates, including removal of unused packages to reduce overall attack surface.

• Continued internal maintenance work in the portal to improve long-term reliability and support future updates.

What do I have to do?

There's no action required. The update will occur on the server so when you log in after the update is applied, you will already be using the latest version.

In the unlikely event that the PainChek Portal gives an error after the upgrade, please clear the cache from your web browser. Please speak with your internal IT team if your web browser needs the cache cleared.

Where can I get more information?

Email us at support@painchek.com or call on 1800 098 809 during business hours. 

For general information about PainChek, visit us at http://www.painchek.com .